Control Room Manager

Control Room Manager


Our client is a big security firm that’s constantly growing . They are urgently looking for a Control Room Manager. Must have the following Experience and Skill set:

Computer Basics – Operation & Troubleshooting skills.
Microsoft Office (Word; Excel & PowerPoint) – must have sound experience and skilled.
Standard Operating Procedures (SOP) – sound experience in compiling and training staff on SOP’s.
Vehicle Tracking:
Manage vehicle tracking system and violations, ensuring best possible response times.
Tracking of vehicles.
Resource management.

Monitor communication between Con troll Room and Operations Department.
Identify areas for further training and or addition to the SOP.
Alarm Monitoring:
Adherence to the Alarm Monitoring SOP.
Accuracy of information.
Identify areas for further training and or addition to the SOP.

Alarm System Basics – Technical experience/knowledge.
Listener – Alarm Monitoring- experience with Listener Suite (Alarm Monitoring Platform).
The candidate’s Principal Account abilities:

Quality Assurance:
Compliance with Alarm Monitoring SOP.
Vehicle tracking system and violations.
Tracking of vehicles.
Resource management.
Incident Management Process.
Infrastructure & Disaster Management.
CCTV. Ensure compliance to the SOP’s.

Must be able to start immediately and brief company training will be provided. We are looking for someone from the industry preferably. Male or female and must be PSIRA registered. Min 3-5 years of experience as a Senior Controller or Acting Control Room Manager.

Salary will be R22k – R30k pm plus benefits that will be discussed during the interview.
Should this be a position that you are interested in please send your applications to fax number: 086 660 1061 along with all of the relevant supporting documentation.


R25 000 – R30 000 per month